Chatbots News

Chatbots: Automating customer service at a major utilities company

Called Bard, the company’s chatbot utilizes its preexisting large language model Lamda. Microsoft’s move toward ChatGPT-based search is one threat to Alphabet Inc.’s (GOOG) $149-billion Google search engine. Alphabet executives have reportedly responded to news of ChatGPT and its potential to upend the process of searching for information online by issuing a «code red» and …

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Bank Automation- How Automation is Changing the Banking Industry

Your clients will be able to achieve goals without the help of actual company representatives. As a result, they take fewer actions but get more satisfaction, which improves customer retention. RPA in finance is projected to see significant growth of investments through 2024. As customers become more tech-savvy, robotic process automation in banking is an …

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The Impact of Artificial Intelligence on Finance and Accounting Departments

Investigations, mergers, contract management, and leasing arrangements are examples. Since 2015, KPMG, one of the Big Four accounting firms, has used McLaren Applied Technologies (MAT) AI technology to enhance its audit procedures. As previously indicated, AI can examine every document in an audited organization. Better and deeper insights combined with Machine Learning algorithms provide better …

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